Hire
Why Hire?
Borrowing a nappy kit from a library is a great way to try a product out and make sure that you and baby (and anyone else who will be using them!) are happy and comfortable before spending money on expensive items.
We provide tailored support throughout the hire period as well, so you can be sure that there will always be someone on hand to help if you run into issues!
Hire FAQs
Can I extend my hire?
Birth to potty (BTP) nappy hire can usually be extended depending on demand.
Newborn kit hire unfortunately can rarely be extended as they are very popular and we often have the next person lined up to hire your kit - baby will usually be growing out of newborn sizes by the end of the 8 weeks anyway! However, you are welcome to swap your newborn kit over for a BTP kit. If you would prefer to purchase some, then we also offer a 10% discount on full-price items for those who have hired kits.
Please see T&C for maximum hire periods.
How do I pay?
All payments are taken by card/bank transfer. If you have arranged to collect out of hours, you will be sent an invoice. If in person or at an event, we can collect payment at the time.
How do I collect my hire?
Hires can be collected and returned from/to Katy’s house (BH10). This is done via a lock box outside the house. You will be given the code when arranging hire and can then collect or return at any time on the day you have chosen. Sometimes Katy is available to meet up with you to talk you through your hire, please contact us to discuss.
Can I use the council voucher to hire a nappy kit?
Yes. We are happy to accept both BCP and Dorset council nappy vouchers towards hire of a newborn nappy kit or towards purchase of nappies from our retail store. Please note that a minimum spend of £45 applies to recoup the voucher from either supplier. Please see our Council nappy kit information page if you would like to know more.
How do I reserve a nappy kit?
All nappy kits can be reserved subject to availability. Newborn nappy kits are especially popular and may need to be reserved well in advance of your due date. To find out more and hire nappies, please click here
Do you do nappy postal hires?
Yes we do! All nappy kits are available as a postal hire, but please bear in mind there is an extra cost for this service. Items will be delivered by tracked mail, please return them in the same manner. See T&C for full details.
How do I wash my hired nappies?
See our quick washing guide here. All nappies hired from us should be washed in accordance with our terms and conditions of hire following guidelines from the UK Nappy Network of which we are members. If you are having issues or want to ask a specific question regarding washing procedures or techniques, please contact Katy who will be happy to assist you or provide information.
Do you sanitise your nappies between hires?
We wash all our nappy kits between hires in accordance with guidelines from the UK nappy network of which we are members. Peer reviewed evidence for sufficiency of this method for domestic hires can be found here. Please contact Katy if you have any further questions regarding this